Refund & Return Policy

Returns for Diamonds & Loose Stones:
Diamonds and loose stones can be returned within 21 days of receipt, as long as they are in their original, unused condition and in original packaging. To complete a return, items must also be accompanied by the original receipt or proof of purchase.

Non-Returnable Jewelry:
Please note that custom jewelry (such as rings, necklaces, bracelets) and made-to-order pieces are non-returnable. Once an order for custom jewelry is placed, it cannot be canceled or returned because it is specially made to your specifications.

Refund Process:
Refunds for eligible returns (diamonds and loose stones) will be processed within 7-10 business days after we receive the returned item in its original condition. The refund will be issued to the original payment method.

Shipping Costs:
Customers are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the safe return of your product.

If you have any questions or need assistance, please contact us. We're happy to assist you!